Customer Support

A range of services to suit customer requirements

Support Services

Our Customer Care Program provides comprehensive support for your investment through three levels of engagement: One-Year Warranty, Preferred (remote service) and Onsite. We also have optional contract upgrades that provide enhanced levels of service: Exclusive, Preventive Maintenance, First Call Consolidation which would be executed under specific SLAs.

Repair Services

Avils Infra provides a range of services post sale or installation of new equipment, including repairs and responding to warranty and maintenance agreements. Our service technicians are factory-trained and certified to ensure prompt repairs of everything from portable projectors to integrated systems.

Warranty and Maintenance Agreements

We customize agreements to meet specific customer needs and budgets. We offer a diverse range of options, including comprehensive same-day coverage for integrated systems, economically-priced preventative maintenance agreements, and even a replacement option in case a projector has to be taken out of the premises for servicing.

To discuss your warranty or maintenance agreement options, please contact one of our knowledgeable sales professionals by calling.